Building Trust With Trustpilot
Building Customer Trust Through Trustpilot
The DigiDesk platform has been designed to help you monitor, analyse and respond to customer reviews effectively. We work in tandem with Customer Touch Point to help you derive powerful insights from your reviews and improve the customer experience. And we also have a partnership with Comdata, to provide a fully managed service.
Creating Customer Confidence With Trustpilot
- Over 6.9 billion Trustpilot review impressions every month
- 4 million new reviews are posted on Trustpilot each month
- Every second somebody shares a new review on Trustpilot
Trustpilot reviews get you closer to your customers and power your business forward. You can show your best reviews everywhere that customers are looking and turn customer reviews into increased influence and sales.
If you haven’t yet claimed your Trustpilot profile and started collecting reviews, get started here…
Managing Trustpilot With DigiDesk
The platform can distribute customer reviews to a team of agents, helping them respond quickly and effectively. Our advanced workflow can even reply automatically to specific reviews, where you can ‘auto reply’ to a positive review with a ‘thank you’ response.
Managing Trustpilot With DigiDesk
The platform can distribute customer reviews to a team of agents, helping them respond quickly and effectively. Our advanced workflow can even reply automatically to specific reviews, where you can ‘auto reply’ to a positive review with a ‘thank you’ response.
Generating Actionable Insight With Customer Touch Point
Customer Touch Point will work with you to provide a deep and detailed analysis of your Trustpilot reviews and recommend changes to the customer journey across all your contact channels, to improve customer experience, drive business improvements and grow (and protect) your online brand reputation.
Learn more about how Customer Touch Point can help you generate actionable insight from your Trustpilot reviews by clicking here…
A Fully Managed Service With Comdata
Comdata provide a fully managed service to help you manage every single customer review and protect your brand’s online reputation. Agents are available 24x7x365, across multiple languages, working to guaranteed response times.
Find out more about how you can drive your Trust Score up to ‘Excellent’ levels working with Comdata here.