Trustpilot Integration

[vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#000000″][vc_column css=”.vc_custom_1611247929530{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][ultimate_video video_type=”vimeo_video” vimeo_video_url=”https://vimeo.com/578462710″ vimeo_autoplay=”on” vimeo_loop=”” vimeo_intro_title=”” vimeo_intro_portrait=”” vimeo_intro_byline=”” play_size=”75″ default_color=”#000000″ css_video_design=”.vc_custom_1627645318477{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” default_hover_color=”#239490″][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#000000″ css=”.vc_custom_1613472915408{padding-top: 5px !important;padding-bottom: 15px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1611322663659{margin-top: 15px !important;padding-top: 30px !important;}”][vc_column_inner css=”.vc_custom_1611322694708{padding-top: 10px !important;}”][ultimate_heading main_heading=”Trustpilot Integration” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:60px;tablet_portrait:38px;mobile_landscape:38px;mobile:38px;” sub_heading_font_size=”desktop:30px;tablet_portrait:26px;mobile_landscape:26px;mobile:26px;” sub_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ sub_heading_style=”font-weight:800;” margin_design_tab_text=””]Want to know more? Watch the video walkthrough.[/ultimate_heading][ultimate_heading sub_heading_color=”#ffffff” alignment=”left” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” sub_heading_line_height=”desktop:24px;” sub_heading_margin=”margin-top:15px;” margin_design_tab_text=””]Get more from your Trustpilot channel…[/ultimate_heading][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”20″ bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” bg_color_value=”#000000″ css=”.vc_custom_1613469034822{padding-top: 0px !important;padding-bottom: 80px !important;}”][vc_column][ultimate_heading main_heading=”Related Tutorials” main_heading_color=”#ffffff” sub_heading_color=”#000000″ alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” main_heading_margin=”margin-bottom:15px;” sub_heading_line_height=”desktop:24px;”][/ultimate_heading][vc_row_inner gap=”20″][vc_column_inner width=”1/2″ css=”.vc_custom_1611835987984{padding-top: 0px !important;border-radius: 1px !important;}”][trx_video url=”https://vimeo.com/505647266″][vc_empty_space height=”20px”][ultimate_heading main_heading=”DigiDesk Tutorials | CSAT Analysis” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:19px;” sub_heading_font_size=”desktop:16px;” main_heading_margin=”margin-bottom:15px;”]A high level overview of DigiDesk’s, CSAT specific, Analysis section.[/ultimate_heading][vc_empty_space height=”20px”][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1611835998765{padding-top: 0px !important;border-radius: 1px !important;}”][trx_video url=”https://vimeo.com/505647634″][vc_empty_space height=”20px”][ultimate_heading main_heading=”DigiDesk Tutorials | Supervisor Dashboard” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:19px;” sub_heading_font_size=”desktop:16px;” main_heading_margin=”margin-bottom:15px;”]A high level overview of DigiDesk’s Supervisor Dash’ section.[/ultimate_heading][vc_empty_space height=”20px”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”20″ bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” ult_hide_row_tablet=”tablet” bg_color_value=”#000000″ css=”.vc_custom_1613469088235{padding-top: 0px !important;padding-bottom: 50px !important;}”][vc_column][ultimate_heading main_heading=”Related Tutorials” main_heading_color=”#ffffff” sub_heading_color=”#000000″ alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” main_heading_margin=”margin-bottom:15px;” sub_heading_line_height=”desktop:24px;”][/ultimate_heading][vc_row_inner gap=”20″][vc_column_inner css=”.vc_custom_1611835987984{padding-top: 0px !important;border-radius: 1px !important;}”][trx_video url=”https://vimeo.com/505647266″][vc_empty_space height=”20px”][ultimate_heading main_heading=”DigiDesk Tutorials | CSAT Analysis” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:19px;” sub_heading_font_size=”desktop:16px;” main_heading_margin=”margin-bottom:15px;”]A high level overview of DigiDesk’s, CSAT specific, Analysis section.[/ultimate_heading][vc_empty_space height=”20px”][/vc_column_inner][/vc_row_inner][vc_row_inner gap=”20″][vc_column_inner css=”.vc_custom_1611835987984{padding-top: 0px !important;border-radius: 1px !important;}”][trx_video url=”https://vimeo.com/505647634″][vc_empty_space height=”20px”][ultimate_heading main_heading=”DigiDesk Tutorials | Supervisor Dashboard” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:19px;” sub_heading_font_size=”desktop:16px;” main_heading_margin=”margin-bottom:15px;”]A high level overview of DigiDesk’s Supervisor Dash’ section.[/ultimate_heading][vc_empty_space height=”20px”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#ffffff” css=”.vc_custom_1611826027470{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1611317350221{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][row_separator scale=”0.4″ color1=”” color2=”” color3=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” bg_color_value=”#ffffff” css=”.vc_custom_1611826039757{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column width=”1/2″ css=”.vc_custom_1611320163442{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][ultimate_heading main_heading=”Online Review Management – Monitor, Analyse & Engage” main_heading_color=”#0a0a0a” sub_heading_color=”#0a0a0a” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” main_heading_margin=”margin-bottom:15px;” sub_heading_line_height=”desktop:24px;” margin_design_tab_text=””]Online Reputation Management forms part of our integrated range of digital solutions, designed to expand and enhance the flexibility and effectiveness of our cloud contact centre solution. DigiDesk enables you to monitor and analyse reviews from a range of review sites, such as, Trustpilot. Track customer reviews in real-time, with advanced text analytics and sentiment analysis. Use powerful workflow to identify key reviews, assign to specific teams or agents and respond effectively through our Agent Workplace. Track individual agent response times and access a full audit trail of all customer reviews and agent replies.[/ultimate_heading][ult_buttons btn_title=”Click to explore Online Reputation Management…” btn_link=”url:https%3A%2F%2Fdigi-desk.co.uk%2Freview-monitoring%2F|title:Online%20Reputation%20Management||” btn_size=”ubtn-custom” btn_padding_left=”0″ btn_title_color=”#239490″ btn_bg_color=”” btn_bg_color_hover=”#239490″ btn_title_color_hover=”#ffffff” icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_size=”desktop:16px;” css_adv_btn=”.vc_custom_1615216998416{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}” btn_font_family=”font_family:Quicksand|font_call:Quicksand|variant:700″ btn_font_style=”font-weight:700;”][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1611320225624{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text css_animation=”none”][/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” content_placement=”middle” bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” ult_hide_row_tablet=”tablet” bg_color_value=”#ffffff” css=”.vc_custom_1611826047548{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1611320163442{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][ultimate_heading main_heading=”Online Review Management – Monitor, Analyse & Engage” main_heading_color=”#0a0a0a” sub_heading_color=”#0a0a0a” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” main_heading_margin=”margin-bottom:15px;” sub_heading_line_height=”desktop:24px;” margin_design_tab_text=””]Online Reputation Management forms part of our integrated range of digital solutions, designed to expand and enhance the flexibility and effectiveness of our cloud contact centre solution. DigiDesk enables you to monitor and analyse reviews from a range of review sites, such as, Trustpilot. Track customer reviews in real-time, with advanced text analytics and sentiment analysis. Use powerful workflow to identify key reviews, assign to specific teams or agents and respond effectively through our Agent Workplace. Track individual agent response times and access a full audit trail of all customer reviews and agent replies.[/ultimate_heading][ult_buttons btn_title=”Click to explore Online Reputation Management…” btn_link=”url:https%3A%2F%2Fdigi-desk.co.uk%2Freview-monitoring%2F|title:Online%20Reputation%20Management||” btn_size=”ubtn-custom” btn_padding_left=”0″ btn_title_color=”#239490″ btn_bg_color=”” btn_bg_color_hover=”#239490″ btn_title_color_hover=”#ffffff” icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_size=”desktop:16px;” css_adv_btn=”.vc_custom_1615216998416{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}” btn_font_family=”font_family:Quicksand|font_call:Quicksand|variant:700″ btn_font_style=”font-weight:700;”][vc_column_text css_animation=”none”][/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” bg_color_value=”#ffffff”][vc_column][row_separator location=”bottom” separator=”slant-decor3″ scale=”0.4″ color1=”” color2=”” color3=”#ffffff”][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”35″ content_placement=”middle” bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^934|url^https://digi-desk.co.uk/wp-content/uploads/2021/01/abstract-digital-background.jpg|caption^null|alt^null|title^abstract-digital-background|description^null” bg_image_repeat=”no-repeat” parallax_sense=”8″ ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” css=”.vc_custom_1611654420613{padding-top: 50px !important;padding-bottom: 90px !important;}”][vc_column width=”2/3″][ultimate_heading main_heading=”The Latest News From DigiDesk” main_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” main_heading_margin=”margin-bottom:25px;”][/ultimate_heading][carousel_posts numofallposts=”3″ show_featured_image=”” alignment=”gcp-alignleft” thumbnail_color=”#ffffff” thumbnail_active_color=”#e5e5e5″ autoplay=”9000″ posttype=”post”][/carousel_posts][/vc_column][vc_column width=”1/3″][vc_row_inner][vc_column_inner css=”.vc_custom_1611673453931{margin-top: 0px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}”][ultimate_heading main_heading=”Want to know more?” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:23px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand|variant:500″ sub_heading_style=”font-weight:500;” main_heading_margin=”margin-bottom:15px;” sub_heading_font_size=”desktop:16px;” sub_heading_line_height=”desktop:24px;”]Click below to browse our expanding collection of DigiDesk video tutorials[/ultimate_heading][vc_empty_space height=”25px”][ult_buttons btn_title=”Explore our Video Tutorials” btn_link=”url:https%3A%2F%2Fdigi-desk.co.uk%2Fdigidesk-video-tutorials%2F|title:Contact%20Us||” btn_align=”ubtn-center” btn_size=”ubtn-block” btn_title_color=”#ffffff” btn_bg_color=”” btn_hover=”ubtn-center-dg-bg” btn_bg_color_hover=”#239490″ btn_title_color_hover=”#ffffff” icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_border_style=”solid” btn_color_border=”rgba(255,255,255,0.9)” btn_color_border_hover=”#239490″ btn_border_size=”1″ btn_radius=”1″ btn_font_size=”desktop:15px;” css_adv_btn=”.vc_custom_1613469283515{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” gap=”35″ content_placement=”middle” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^934|url^https://digi-desk.co.uk/wp-content/uploads/2021/01/abstract-digital-background.jpg|caption^null|alt^null|title^abstract-digital-background|description^null” bg_image_repeat=”no-repeat” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” ult_hide_row_tablet=”tablet” css=”.vc_custom_1611664978997{padding-top: 40px !important;padding-bottom: 60px !important;}”][vc_column][ultimate_heading main_heading=”The Latest News From DigiDesk” main_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” main_heading_margin=”margin-bottom:25px;”][/ultimate_heading][carousel_posts numofallposts=”3″ show_featured_image=”” alignment=”gcp-alignleft” thumbnail_color=”#ffffff” thumbnail_active_color=”#e5e5e5″ autoplay=”9000″ posttype=”post”][/carousel_posts][vc_row_inner css=”.vc_custom_1611654095051{padding-top: 30px !important;}”][vc_column_inner css=”.vc_custom_1611673507379{margin-top: 0px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-bottom: 15px !important;padding-left: 15px !important;border-left-color: #ffffff !important;border-left-style: solid !important;border-bottom-color: #ffffff !important;border-bottom-style: solid !important;}”][ultimate_heading main_heading=”Want to know more?” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:23px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand|variant:500″ sub_heading_style=”font-weight:500;” main_heading_margin=”margin-bottom:15px;” sub_heading_font_size=”desktop:16px;” sub_heading_line_height=”desktop:24px;”]Click below to browse our expanding collection of DigiDesk video tutorials[/ultimate_heading][vc_empty_space height=”25px”][ult_buttons btn_title=”Explore our Video Tutorials” btn_link=”url:https%3A%2F%2Fdigi-desk.co.uk%2Fdigidesk-video-tutorials%2F|title:Contact%20Us||” btn_align=”ubtn-center” btn_size=”ubtn-block” btn_title_color=”#ffffff” btn_bg_color=”” btn_hover=”ubtn-center-dg-bg” btn_bg_color_hover=”#239490″ btn_title_color_hover=”#ffffff” icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_border_style=”solid” btn_color_border=”rgba(255,255,255,0.9)” btn_color_border_hover=”#239490″ btn_border_size=”1″ btn_radius=”1″ btn_font_size=”desktop:15px;” css_adv_btn=”.vc_custom_1613469283515{margin-bottom: 0px !important;padding-bottom: 0px !important;}”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” css=”.vc_custom_1611672799945{padding-top: 45px !important;padding-bottom: 55px !important;}” bg_color_value=”#ffffff”][vc_column][vc_column_text][/vc_column_text][vc_empty_space height=”25px”][vc_row_inner css=”.vc_custom_1611660662143{padding-right: 22% !important;padding-left: 22% !important;}”][vc_column_inner][ultimate_heading main_heading_color=”#000000″ sub_heading_color=”#000000″ main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:23px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” sub_heading_font_size=”desktop:15px;” sub_heading_line_height=”desktop:25px;”]DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across Voice, Email, Chat, Social Media and SMS channels. It also features an innovative range of integrated digital solutions, such as, Multi-Channel CSAT, Review Monitoring and Dynamic FAQs, to enhance the customer experience.[/ultimate_heading][/vc_column_inner][/vc_row_inner][vc_empty_space height=”25px”][trx_content align=”center”][4k_icon icon=”fa-youtube” icon_color=”#ffffff” icon_size=”20″ shape=”circle” shape_color=”#239490″ shape_size=”44″ hover_effect=”swipe-left” link=”https://www.youtube.com/channel/UCgzTBUQUta2eR8uvd0oLQcQ/” link_new_window=”new_window” float=”left” margin=”30″][4k_icon icon=”mn-linkedin-3″ icon_color=”#ffffff” icon_size=”26″ shape=”circle” shape_color=”#239490″ shape_size=”44″ hover_effect=”swipe-up” link=”https://www.linkedin.com/company/digidesk-platform/” link_new_window=”new_window” float=”left” overflow_next=”overflow” margin=”5″][4k_icon icon=”mn-twitterbird-3″ icon_color=”#ffffff” icon_size=”26″ shape=”circle” shape_color=”#239490″ shape_size=”44″ hover_effect=”swipe-right” link=”https://twitter.com/Digi_Desk” link_new_window=”new_window” float=”left” overflow_next=”overflow” margin=”5″][4k_icon icon=”mn-instagram-3″ icon_color=”#ffffff” icon_size=”26″ shape=”circle” shape_color=”#239490″ shape_size=”44″ hover_effect=”swipe-down” link=”https://www.instagram.com/digi_deskv4/” link_new_window=”new_window” float=”left” overflow_next=”overflow” margin=”5″][/trx_content][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” ult_hide_row=”ult_hide_row_value” ult_hide_row_large_screen=”large_screen” ult_hide_row_desktop=”desktop” ult_hide_row_tablet=”tablet” ult_hide_row_tablet_small=”xs_tablet” css=”.vc_custom_1611818866747{padding-top: 35px !important;padding-bottom: 55px !important;}” bg_color_value=”#ffffff”][vc_column][vc_column_text][/vc_column_text][vc_empty_space height=”25px”][vc_row_inner][vc_column_inner][ultimate_heading main_heading_color=”#000000″ sub_heading_color=”#000000″ main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:23px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand” sub_heading_font_size=”desktop:15px;” sub_heading_line_height=”desktop:25px;”]DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across Voice, Email, Chat, Social Media and SMS channels. 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