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The DigiDesk Platform

DigiDesk manages customer interactions across Voice, Email, Chat, WhatsApp and Social Media channels, and features a range of integrated digital solutions to enhance the customer experience.

Cloud Contact Centre

The DigiDesk platform manages customer interactions across Voice, Email, Chat, WhatsApp and Social Media channels.

It features a range of innovative digital solutions, such as DigiDesk Bots, a Multi-Channel CSAT solution and a Trustpilot integration.

DigiDesk Bots can automatically handle customer queries across digital channels

Manage WhatsApp Business messages at scale through the DigiDesk platform

DigiDesk Bots can automatically handle customer queries across digital channels

Manage WhatsApp Business messages at scale through the DigiDesk platform

Comdata

Comdata improve their client’s management of Trustpilot reviews by over 75%

In this case study, we’ll discuss why Eaglemoss chose to work with Comdata, and how, by using the DigiDesk platform, they were able to respond…

Money Advice Trust

Money Advice Trust choose DigiDesk CSAT for capturing Customer Feedback

The Money Advice Trust needed to deploy a post-call IVR survey for over 100 advisors. They required an automated survey, with five questions…

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Video Tutorials On-Demand

Need a quick refresher? We have a growing library of video tutorials covering the fundementals of the DigiDesk platform, and more.

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Got a question about DigiDesk? We’d love to hear it! You can dial 0330 998 0000 or use the form below.

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Fancy a 30 day free trial?

We’re offering a 30 day free trial of DigiDesk’s Tustpilot Review Management solution, with no hidden fee’s or obligations.

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Fancy a 30 day free trial?

We’re offering a 30 day free trial of DigiDesk’s Tustpilot Review Management solution, with no hidden fee’s or obligations.