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DigiDesk manages customer interactions across Voice, Email, Chat, WhatsApp and Social Media channels, and features a range of integrated digital solutions to enhance the customer experience.

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The DigiDesk platform has made a real difference for us, giving us great insight into our Voice of the Customer. We now get feedback immediately after an interaction with the team and have full access to the feedback through the platform, saving us time, money and effort.”
Samantha RichardsHead of Consumer Engagement
“We trialled a number of social media platforms before coming across the DigiDesk product. I have to say that their understanding of our specific requirement was excellent, only bettered by their ability to customise the live views and reporting to match that requirement perfectly"
Paul RidgewayHead of Merchandising
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