News, Views & Advice...
Stay up-to-date with the latest DigiDesk news, views and advice
News, Views & Advice...
Stay up-to-date with the latest DigiDesk news, views and advice
The DigiDesk Newswire
The DigiDesk Newswire
Review Monitoring, Analysis & Engagement
DigiDesk enables you to monitor and analyse reviews from a range of review sites, such as, Trustpilot. Track customer reviews in real-time, with advanced text analytics and sentiment analysis. Use powerful workflow to identify key reviews, assign to specific teams or agents and respond effectively through our Agent Workplace. Track individual agent response times and access a full audit trail of all customer reviews and agent replies.
Review Monitoring, Analysis & Engagement
DigiDesk enables you to monitor and analyse reviews from a range of review sites, such as, Trustpilot. Track customer reviews in real-time, with advanced text analytics and sentiment analysis. Use powerful workflow to identify key reviews, assign to specific teams or agents and respond effectively through our Agent Workplace. Track individual agent response times and access a full audit trail of all customer reviews and agent replies.
The Latest News From DigiDesk
DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across Voice, Email, Chat, Social Media and SMS channels. It also features an innovative range of integrated digital solutions, such as, Multi-Channel CSAT, Review Monitoring and Dynamic FAQs, to enhance the customer experience.
St. Albans site
4-6 Spicer Street,
St Albans, Hertfordshire
AL3 4PQ
St Albans, Hertfordshire
AL3 4PQ
Bournemouth site
99 Holdenhurst Rd
Bournemouth, Dorset
BH8 8DY
Bournemouth, Dorset
BH8 8DY
0330 998 0000Â |Â info@digi-desk.co.uk
DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across Voice, Email, Chat, Social Media and SMS channels. It also features an innovative range of integrated digital solutions, such as, Multi-Channel CSAT, Review Monitoring and Dynamic FAQs, to enhance the customer experience.
St. Albans
4-6 Spicer Street,
St Albans, Hertfordshire
AL3 4PQ
St Albans, Hertfordshire
AL3 4PQ
Bournemouth
99 Holdenhurst Rd
Bournemouth, Dorset
BH8 8DY
Bournemouth, Dorset
BH8 8DY
0330 998 0000
info@digi-desk.co.uk
info@digi-desk.co.uk
DigiDesk is a market-leading hosted contact centre platform, managing customer interactions across Voice, Email, Chat, Social Media and SMS channels. It also features an innovative range of integrated digital solutions, such as, Multi-Channel CSAT, Review Monitoring and Dynamic FAQs, to enhance the customer experience.
St. Albans
4-6 Spicer Street,
St Albans, Hertfordshire
AL3 4PQ
St Albans, Hertfordshire
AL3 4PQ
Bournemouth
99 Holdenhurst Rd
Bournemouth, Dorset
BH8 8DY
Bournemouth, Dorset
BH8 8DY
0330 998 0000
info@digi-desk.co.uk
info@digi-desk.co.uk