Purina select DigiDesk for Multi-Channel CSAT, with Generative AI for comment summaries
Purina PetCare Purina select DigiDesk for Multi-Channel CSAT, with Advanced AI to provide real-time feedback to Agents after every interaction. Purina PetCare is a leading global pet care company, part of Nestlé, known for producing a wide range of well-known pet food brands.The UK team is contacted by over 40,000 consumers every year and is […]
08UK choose DigiDesk for WhatsApp, with an AI-powered Digital Bot
O8UK 08UK is a leading provider of Voice and Digital solutions, serving some of the largest brands across the UK and Europe.The team pride themselves on providing professional support across a range of channels, with the latest being the introduction of WhatsApp for Business. The Requirement 08UK recently introduced WhatsApp for […]
Konecta upgrade DigiDesk to include AI-Powered Speech Analytics for Curzon Cinemas.
MAT Choose Digidesk The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence. They support individuals, the self-employed, small businesses, the free debt advice sector and creditor organisations. They helped 140,980 people and had 1.87 million visits to their advice websites […]
The Importance of Text Analytics
A lot of people start the day by saying “Alexa, turn on Radio Two”. In fact, many of us rely on AI-powered VoiceBot technology to make everyday tasks easier and faster, whether it’s asking Google for directions or asking Siri to return a missed call. AI (artificial intelligence) voice technology has entered our lives and […]
Proactive Review Monitoring and Analysis from DigiDesk
[vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-vz-jquery” bg_image_new=”id^934|url^https://digi-desk.co.uk/wp-content/uploads/2021/01/abstract-digital-background.jpg|caption^null|alt^null|title^abstract-digital-background|description^null”][vc_column css=”.vc_custom_1614849996001{padding-top: 110px !important;padding-bottom: 140px !important;}”][ultimate_heading main_heading=”Review Monitoring & Analysis” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” alignment=”left” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:60px;tablet_portrait:38px;mobile:38px;” sub_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ sub_heading_style=”font-weight:800;” sub_heading_font_size=”desktop:23px;” main_heading_line_height=”tablet_portrait:39px;mobile:39px;”][/ultimate_heading][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column][row_separator scale=”0.5″ color1=”” color2=””][ultimate_heading main_heading=”Proactive Review Monitoring & Analysis From DigiDesk” heading_tag=”h3″ main_heading_color=”#000000″ alignment=”left” sub_heading_line_height=”desktop:24px;” main_heading_font_family=”font_family:Montserrat|font_call:Montserrat|variant:800″ main_heading_style=”font-weight:800;” main_heading_font_size=”desktop:35px;” sub_heading_font_family=”font_family:Quicksand|font_call:Quicksand”]How many of us check online reviews before making a purchase, choosing a […]
