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Purina select DigiDesk for Multi-Channel CSAT, with Generative AI for comment summaries

Purina PetCare Purina select DigiDesk for Multi-Channel CSAT, with Advanced AI to provide real-time feedback to Agents after every interaction. Purina PetCare is a leading global pet care company, part of Nestlé, known for producing a wide range of well-known pet food brands.The UK team is contacted by over 40,000 consumers every year and is […]

Konecta upgrade DigiDesk to include AI-Powered Speech Analytics for Curzon Cinemas.

MAT Choose Digidesk   The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence. They support individuals, the self-employed, small businesses, the free debt advice sector and creditor organisations. They helped 140,980 people and had 1.87 million visits to their advice websites […]

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