A DigiDesk Success Story A DigiDesk Success Story DigiDesk and Comdata: A Success StoryComdata has been managing Trustpilot and other E-reputation customer reviews for...
Managing Multilingual CSAT Campaigns with DigiDesk Multilingual Customer Satisfaction Surveys Managing Multilingual CSAT Campaigns with DigiDeskDigiDesk now supports multi-lingual CSAT campaigns...
Monitor & Manage Multilingual Reviews within DigiDesk Managing Multilingual Reviews How to Monitor & Manage Multilingual Reviews within DigiDeskWe have been working with Trustpilot for about a...
How DigiDesk helped Comdata to improve their client’s management of Trustpilot reviews by 75%. How DigiDesk helped Comdata to improve their client’s management of Trustpilot reviews by 75% In this case study, we’ll go through why Eaglemoss...
The Top Keywords driving Sentiment in Trustpilot Reviews Making Sense of Sentiment Top Keywords driving Sentiment in Trustpilot Reviews Improve Your Review ScoreOne of the key reasons why brands are...
A Customer (Friendly) Satisfaction Survey from DigiDesk Customer (Friendly) Satisfaction Surveys DigiDesk's Customer (Friendly) Satisfaction SurveyWhether you're looking for an automated...
Creating Consistency Across Channel Joined Up Thinking Creating Consistency Across ChannelThe key to DigiDesk’s success has been consistency; no matter which channel a customer...
Comdata Deploys DigiDesk to Monitor Multi-Channel CSAT, Across Multiple Clients Comdata Choose DigiDesk to Monitor Multi-Channel CSAT Comdata needed to deploy a number of post-call voice, email and SMS CSAT solutions, across...
Trust Pilot Integration now Live in DigiDesk Trust Pilot Meets DigiDesk Trust Pilot Integration now Live in DigiDeskWe are pleased to announce that our integration with Trust Pilot is now...
Exciting new DigiDesk release scheduled for Q1 launch Q.1 DigiDesk Release Scheduled Exciting new DigiDesk release scheduled for Q1 launch2020 has been a challenging year. But, at DigiDesk, we’ve been...
Dixons Carphone Choose DigiDesk For Monitoring Social Insight Dixons Carphone Choose DigiDesk For Monitoring Social Insight Dixons Carphone wanted to gain more understanding of social mentions from customers...
12 Top Tips for effectively managing your Chat channel Managing Your Chat Channel 12 Top Tips For Managing your Chat ChannelWeb Chat is becoming the channel of choice for many customers, particularly...