Money Advice Trust choose DigiDesk CSAT for capturing Customer Feedback
MAT Choose Digidesk The Money Advice Trust is a national charity, helping people across the UK to tackle their debts and manage their money with confidence. They support individuals, the self-employed, small businesses, the free debt advice sector and creditor organisations. They helped 140,980 people and had 1.87 million visits to their advice websites […]
How DigiDesk helped Comdata improve their client’s management of Trustpilot by 75%.
How DigiDesk helped Comdata In this case study, we’ll go through why Eaglemoss chose to work with Comdata and how, by using the DigiDesk platform, they were able to respond to Trustpilot reviews more effectively and benefit from advanced sentiment analysis and powerful text analytics. Eaglemoss is the world’s leading partwork publisher and licensed collectable […]
Comdata Deploys DigiDesk to Monitor Multi-Channel CSAT, Across Multiple Clients
Comdata Choose Digidesk Comdata needed to deploy several post-call voice, email and SMS CSAT solutions in various languages across multiple third-party clients. They turned to DigiDesk for these client solutions due to the flexibility and range of CSAT channels available through a single platform. An essential requirement across all deployments was monitoring customer feedback in […]
