t. 03300 200 499
e. info@digi-desk.co.uk
Consistency, across channel and agent experience! No matter which contact channel a customer chooses to contact an organisation, DigiDesk provides a consistent set of MI (Management Information) and a consistent UI (User Interface) for agents to engage.
In 2023, we added a new integration for WhatsApp allowing DigiDesk customers to manage WhatsApp for Business messages effectively at scale.
Through 2024, we added an integration with OpenAI’s Chat GPT Enterprise service to introduce AI-powered Speech Analytics and DigiDesk Bots.
In 2023, we added a new integration for WhatsApp allowing DigiDesk customers to manage WhatsApp for Business messages effectively at scale.
Through 2024, we added an integration with OpenAI’s Chat GPT Enterprise service to introduce AI-powered Speech Analytics and DigiDesk Bots.
We have a comprehensive partner programme, offering compelling rates, full platform training and proactive pre / post sales support.
We revolutionised the infrastructure in 2015 to provide a secure, reliable and scalable architecture to expand the solution across the UK.
In this case study, we’ll discuss why Eaglemoss chose to work with Comdata, and how, by using the DigiDesk platform, they were able to respond…
The Money Advice Trust needed to deploy a post-call IVR survey for over 100 advisors. They required an automated survey, with five questions…
DigiDesk manages customer interactions across Voice, Email, Chat, WhatsApp and Social Media channels, and features a range of integrated digital solutions to enhance the customer experience.
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Got a question about DigiDesk? We’d love to hear it! You can dial 0330 998 0000 or use the form below.
We’re offering a 30 day free trial of DigiDesk’s Tustpilot Review Management solution, with no hidden fee’s or obligations.
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We’re offering a 30 day free trial of DigiDesk’s Tustpilot Review Management solution, with no hidden fee’s or obligations.
