Managing Multilingual CSAT Campaigns with DigiDesk
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Monitor & Manage Multilingual Reviews within DigiDesk
Managing Multilingual Reviews How to Monitor & Manage Multilingual Reviews within DigiDeskWe have been working with Trustpilot for about a...
How DigiDesk helped Comdata to improve their client’s management of Trustpilot reviews by 75%.
How DigiDesk helped Comdata to improve their client’s management of Trustpilot reviews by 75% In this case study, we’ll go through why Eaglemoss...
A Customer (Friendly) Satisfaction Survey from DigiDesk
Customer (Friendly) Satisfaction Surveys DigiDesk's Customer (Friendly) Satisfaction SurveyWhether you're looking for an automated...
Creating Consistency Across Channel
Joined Up Thinking Creating Consistency Across ChannelThe key to DigiDesk’s success has been consistency; no matter which channel a customer...
Trust Pilot Integration now Live in DigiDesk
Trust Pilot Meets DigiDesk Trust Pilot Integration now Live in DigiDeskWe are pleased to announce that our integration with Trust Pilot is now...
12 Top Tips for effectively managing your Chat channel
Managing Your Chat Channel 12 Top Tips For Managing your Chat ChannelWeb Chat is becoming the channel of choice for many customers, particularly...
DigiDesk Adds SMS Channel for Customer Service
DigiDesk Adds SMS Channel DigiDesk Adds SMS Channel for Customer ServiceSMS messages, more commonly known as text messages, are an effective way...
5 Tips For Maximising Your Contact Centre’s Potential
Perfecting Your Digital Agent Workplace 5 Tips For Maximising Your Contact Centre's Potential2020 has exposed the need for affability, agility and...