Free CSAT Trial Account for Puzzel Partners
As a Puzzel Marketplace parter, we’re offering a free DigiDesk CSAT (Customer Satisfaction) trial account to all Puzzel partners. Our CSAT solution is fully integrated with Puzzel to offer post-interaction surveys via a dedicated Puzzel ‘widget’. All customer scores and comments are delivered to the platform in real-time, and we even provide an agent-level ‘widget’ for Puzzel agents to track their own personal feedback. Check out the short promo video below, and get in touch to get your free trial account set up…
The benefits
- The DigiDesk CSAT solution is fully integrated with Puzzel
- Get up and running with post-interaction surveys fast
- As standard, we offer post-call voice (IVR), SMS and Email surveys
- Agents can send survey invites manually or we can automate
- Agents can track their customer feedback via Puzzel ‘widget’
- Supervisors can access DigiDesk to monitor all survey data
- Access powerful text analytics and advanced sentiment analysis
- Range of real-time wallboards and comprehensive set of reports
- Multilingual capability, with automated translation across 100 languages
Click the following link to read the related post; DigiDesk’s Customer (Friendly) Satisfaction Survey. Please consider contacting us here to arrange a quick Webex and an overview of how DigiDesk can help you to manage your CSAT requirement more effectively.
