Our product director, Luke Porter, will be speaking at the UKCCF’s Midlands Networking Event on the 10th November in Leicester. Luke will be talking about Contact Centres and why they should embrace WhatsApp as a contact channel.
WhatsApp has over 2 billion users worldwide. It is a trusted messaging platform, which presents a great opportunity to engage with your customers in the channel of their choice. But, there are some unique challenges with WhatsApp, which contact centres need to overcome.
Book your place at this event by clicking here. We hope that you can join us.